Terms of Service

CarVerdict is a remote used-car buying advisory service run by the owners of Apex Automotive, Pryor, Oklahoma. By purchasing a service, you agree to these terms. If you don't agree, don't purchase.

1. What CarVerdict is

An expert second opinion. You send us a vehicle's listing, VIN, photos, and any other evidence you have. We research that specific vehicle — comparable listings, VIN and history records, recalls and technical service bulletins, known failures for that year/make/model — and deliver our professional opinion as a written verdict (BUY, NEGOTIATE TO $X, or WALK AWAY), plus supporting detail. The Live Mechanic Call adds a live video conversation with a working mechanic, briefed on your vehicle beforehand.

2. What CarVerdict isn't

• Not an inspection. We never see, drive, or touch the vehicle. A CarVerdict is not a substitute for an in-person pre-purchase inspection by a qualified local mechanic, and we recommend you get one before buying.
• Not an appraisal. Our fair-market range is built from comparable listings we find — not proprietary valuation data — and is an opinion, not a certified appraisal.
• Not a guarantee. We work from the records and evidence available, and records are incomplete by nature: unreported accidents, off-books repairs, and washed titles may not appear anywhere we can check. We promise honest, careful work — not perfect records or perfect predictions about a vehicle's condition, history, or future reliability.
• Not a broker or dealer. We don't buy, sell, or arrange vehicle sales. We take no commission from any vehicle transaction — only the flat service fee you choose.

3. Your decision, your responsibility

Our verdict is advice, not an instruction. You — and only you — decide whether to buy, negotiate, or walk away. You're responsible for verifying the vehicle's identity (VIN), title status, and condition before money changes hands, including getting an in-person inspection. If the information you send us is wrong or incomplete (wrong VIN, stale listing, undisclosed damage you knew about), our verdict can only be as good as what we were given.

4. Limitation of liability

To the maximum extent permitted by law, CarVerdict and the owners of Apex Automotive are not liable for any loss arising from your vehicle purchase decision — including the purchase price, repairs, or diminished value — whether or not it followed our verdict. Our total liability for any claim related to a service is limited to the amount you paid for that service. Nothing here limits liability that can't be limited by law.

5. Refunds

• Full refund, no questions asked, if we miss the stated turnaround (written reports within 24 hours of receiving your details; Live Mechanic Call scheduled within 24 hours).
• Full refund if the vehicle sells before we deliver.
• Outside those cases, refunds are at our discretion — email hello@getcarverdict.com and we'll make it right if we fell short.

6. Live Mechanic Call scheduling

Calls are scheduled within 24 hours of your order, between 8:00 AM and 8:00 PM Central, seven days a week, subject to availability. One free reschedule if you give us at least 4 hours' notice. If you miss the call without notice, the written verdict is still delivered and the call portion is forfeited.

7. Referrals

We may pay a referral fee to partners (creators, organizations) who recommend CarVerdict. Referral relationships never influence our verdicts — a verdict is the same whether you came from a partner link or typed the address yourself. Partners are required to disclose the relationship plainly wherever they recommend us.

8. Discount codes

Partner and promotional codes reduce the price of eligible services at checkout. Codes can't be combined, can't be applied retroactively to completed orders, and we may retire a code at any time (a retired code won't affect an order already placed).

9. Privacy

To deliver the service we collect what you send us: your email address, the vehicle listing and VIN, photos/video, and payment details (processed securely by Stripe — we never see or store your card number). We use this only to research and deliver your verdict and to contact you about your order. We never sell your information. We may use anonymized, non-identifying details (e.g., "2018 Civic, verdict: negotiate") for marketing or educational content — never your name, email, or VIN.

10. General

• These terms are governed by the laws of the State of Oklahoma.
• You must be 18 or older to purchase, or have a parent/guardian purchase for you.
• We may update these terms; the version in effect at purchase applies to your order.
• Questions? hello@getcarverdict.com.

These terms were written in plain English, not by a lawyer. They describe how we actually operate. If any part is ever found unenforceable, the rest still applies.

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